Need help fast?
Start with our chatbot (bottom-right). It handles most general questions and points you to the right guide.

Didn’t get what you need?
Email us: support@diy-toolshare.co.uk
We aim to reply within 1 business day (Mon–Fri, 09:00–18:00 UK time).

Priority issues
For problems like non-collection/return, damage, or safety concerns, please open chat and choose Trust & Safety so we can triage quickly.